An introduction to ‘Human Factors’ in veterinary practice
The study of Human factors is an established discipline that uses scientific knowledge about the human body, mind and behaviour to better understand our fundamental capabilities and limitations. It is…
An introduction to veterinary leadership
Within the veterinary healthcare setting leadership is likely to be dynamic, ultra-adaptive, shared and situational. Leadership within this setting is not solely reserved for those in positions of responsibility. Each…
Bitter or Better? Managing negative feedback
For some of us, giving and receiving feedback is one of the most uncomfortable, dreaded and often painful elements of our professional lives. However, even though it seems daunting and…
Civility – The Facts (An introduction to the importance of civility in practice)
In this webinar, we will explore the core concepts of incivility and consider the impact of inter-team behaviour on individuals, teams, organisations, and the safe delivery of patient care. Based…
Keeping your clinical cool
No two shifts are the same in the veterinary profession, and we certainly can’t predict which cases will walk through the door next. We all have ‘busy’ days in practice,…
Practice Culture: ‘How things are done’ within your team and what you can do?
Culture is a word that is often heard when challenges are faced within practice teams. Whether the challenges relate to team recruitment/retention, wellbeing, patient safety or efficiency and profitability, there…
Reflective patient safety: Learning from everything
When unexpected events occur our teams can feel emotionally traumatised and may experience a range of symptoms which can impact their wellbeing. It is therefore essential that we consider how…
Understanding and influencing culture in veterinary practice
Culture is a word that is often heard when challenges are faced within practice teams. Whether the challenges relate to team recruitment/retention, wellbeing, patient safety or efficiency and profitability, there…
