Practice Culture: ‘How things are done’ within your team and what you can do?
Culture is a word that is often heard when challenges are faced within practice teams. Whether the challenges relate to team recruitment/retention, wellbeing, patient safety or efficiency and profitability, there is a clear recognition for the significance of practice culture. The first question, however, when discussing this topic; what do we really mean by the word culture in this context? During this session, we will break down this concept, how it relates to our human behaviour and psychology and, ultimately, the areas which need conscious and deliberate attention if you are to nurture a culture which is consistent with your practice values.
Dan will draw upon his experiences both from outside the profession as well as his work within veterinary teams to bring the underlying principles associated with organisational culture into context for life in practice and ultimately provide a tangible approach to we how can all positively influence the norms within our teams
Meet the speakers
Head of Evidence & Insights, VetLed
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