Bitter or Better? Managing negative feedback

Personal Development | 62 mins

For some of us, giving and receiving feedback is one of the most uncomfortable, dreaded and often painful elements of our professional lives. However, even though it seems daunting and complicated, on the subliminal level we are all well-aware that the open and fair distribution of the information on everybody’s performance – as both a clinician and a teammate – is crucial for a team’s success.

Offering and accepting feedback can be life-changing, but it certainly doesn’t have to become a traumatic experience! Modern science of psychology, combined with the clinical experience, offer highly applicable tools and methods on how to become a brilliant “feedback manager”. Learn how to protect yourself from the negative influence of poor feedback and how to give a gift of well-intended and well-executed feedback to others.

Meet the speakers

Olivia Oginska

Veterinary Surgeon

Liv graduated in 2016 from the university Poland and shortly after graduation moved to the United Kingdom to undergo surgical training. During her career development, Liv was exposed to various workplace environments and worked with veterinary professionals of diverse backgrounds, cultures and nationalities. Along the years of her professional training, Liv has been mentoring and providing mental health support to her colleagues. The passion for veterinary wellbeing led her to undertaking the Masters degree programme in Applied Positive Psychology at Anglia Ruskin University, UK, where Liv received the life-coaching and appreciative inquiry training credentials. Based on several years of veterinary and peer-support experience, combined with Positive Psychology training, Liv created the Vet Gone Real platform, through which multiple individuals and veterinary teams receive coaching and mental support. Liv is deeply passionate about the veterinary workplace wellbeing, emotional intelligence, psychological safety and creating tools that help veterinary practitioners to thrive in their career and personal life. Liv presented her innovative approach to building human-friendly veterinary workplaces on the international congresses and she puts her teachings into practice through serving veterinary teams as their Clinical Wellbeing Coach. She is also a certified workplace conflict mediator.

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