Civility – The Facts (An introduction to the importance of civility in practice)
In this webinar, we will explore the core concepts of incivility and consider the impact of inter-team behaviour on individuals, teams, organisations, and the safe delivery of patient care. Based upon VetLed’s collaboration with a pioneering initiative within the NHS, we will explore how, quite literally, civility saves lives. We will consider what makes a great workplace and explore how the individuals, teams and veterinary practices can implement a range of evidence-based strategies proven to reduce incivility.
Meet the speakers
RVN & Senior Trainer and Content Development Lead at VetLed
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