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FAQ

Can I log vtx content towards my RCVS CPD obligation for continued education?

Yes.

Are your courses RACE approved?

If a course is RACE approved, you will find this information clearly indicated in the course information. You can also search for RACE approved courses via the courses page on the website.

Who produces the webinar content?

We have RCVS and EBVS Recognised Specialists or Specialists in training involved with our webinar events.

Will I be able to download a certificate of completion for courses & webinars?

Yes, once you have watched the content and completed any necessary requirements, you will be able to automatically download a certificate from your records and these can also be found in your member dashboard.

Does my membership renew automatically each year?

Yes, but you have full control and can update payment details or cancel at any time via the account page on our website.

How long do webinars remain accessible if purchased as a non-member?

30 days.

What happens if I have questions about webinars/CPD Day lecture content?

You can email general questions to info@vtx-cpd.com or, following a webinar, members will be able to post questions and comments to the discussion forum. We will also post a related case on this forum for you to work through.

How do I reset my log in and password?

Don’t worry, if you forget your password, you can follow the forgotten password link on the login page to quickly and easily request a reset of your password. You will need to enter the email address associated with your account. If you've forgotten which email address you registered with, or are having other issues with logging in, please contact us: info@vtx-cpd.com.

What is your Specialist clinical advice service?

We provide clinical advice for any internal medicine and cardiology conundrum that you may have. We aim to reply to all requests received through our website within 24 hours.

What is an advice credit and how can I use this?

An advice credit gives access to our clinical advice service. One credit equals a 30 minute telephone consultation with one of our specialists between the hours of 0900-1700 Monday to Friday (excluding Bank Holidays). Selected membership packages include advice credits and additional credits can be purchased, in multiples of one, at any time via our website. Please note that advice credits are not interchangeable between colleagues within a practice.

What if I need urgent advice about a case?

This service is not suitable for urgent advice and in that case we would direct you to your local referral hospital.

What do I do if I have a complaint?

Our complaints policy can be found on the website.