Reflective patient safety: Learning from everything
When unexpected events occur our teams can feel emotionally traumatised and may experience a range of symptoms which can impact their wellbeing. It is therefore essential that we consider how we learn from everything that occurs in practice and normalise talking about cases.
In this webinar, we will consider how we can implement hot debriefs immediately after an unexpected event, how to optimise critical incident reporting and how to ensure that cold debriefs such as learning discussions are blame and fear free. We will also discover how to learn from excellence and how to make continuous improvement part of everyday work.
Meet the speakers
Helen Silver-MacMahon
MSc PSCHF, Cert VNECC, DipAVN (surg), Cert SAN, RVN
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