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Veterinary Thought Exchange Limited



Welcome to Veterinary Thought Exchange

These website and services terms and conditions (Terms & Conditions) govern your access to and use of our website, www.vtx-cpd.com (our Site) and the Services.

  1. What these Terms & Conditions do
    1. By registering for an Account and clicking to confirm that you accept these Terms and Conditions, you warrant and represent to us that you have legal authority to be bound by, or, bind and are lawfully able to enter into contracts on the behalf of the Membership Holder (as applicable).
    2. By accessing and using our Site or continuing to use the Services following our notification of any changes to these Terms & Conditions, you are agreeing to comply with them.
    3. If you do not agree with these Terms & Conditions, you must not use our Site, register for an Account and/or continue to use the Services, and close or deactivate your Account if you already have one with us.
    4. These Terms & Conditions set out:
      1. who we are;
      2. the terms on which we provide access to our Site and the Services to you;
      3. how to close or deactivate your Account or terminate your Membership;
      4. how changes can be made to Memberships, Accounts, the Services and these Terms & Conditions; and
      5. other important information.
    5. In some areas, you will have different rights under these Terms & Conditions depending on whether you are a business or a consumer. You are a consumer if:
      1. you are an individual; and
      2. you are using our Site or the Services wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).
  2. Who we are
    1. We are Veterinary Thought Exchange Limited, a company registered in England and Wales under company number 11928932 and whose registered office is located at Marland House, 13 Huddersfield Road, Barnsley, South Yorkshire, England, S70 2LW (VTX, We, Us, Our).
    2. To contact us, please do so in writing:
      1. by e-mail to: info@vtx-cpd.com; or
      2. by post at: Marland House, 13 Huddersfield Road, Barnsley, South Yorkshire, England, S70 2LW.
  3. There are other terms that may apply to you
    1. These Terms & Conditions refer to the following additional terms, which will also apply to your use of the Services and our Site:
      1. our Privacy Notice which sets out details of how we collect, use and look after personal data provided or collected as part of the Services, to register for Membership, create an Account and/or sign up to our latest news and offers on our Site; and
      2. our Cookies Policy, which sets out information about the cookies used within our Site and the Services.
    2. These additional terms can be found on our Site.
  4. Definitions and Interpretation
      1. In these Terms & Conditions, the following words and expressions shall have the following meanings:
    Account the account created with our Site as part of our on-line registration process to subscribe to and access the Services, being either a:

    1. Member Account;
    2. User Account; or
    3. Free Basic Account;
    Advice Credits the tokens which may be redeemed as payment for a Clinical Advice Request;
    Business Customer any Member or holder of a Free Basic Account that is not acting in a capacity of a Consumer and includes that Member’s Users (if any);
    Charges all and any fees, charges, expenses or costs payable under or in connection with these Terms and Conditions including for the Services and Membership Charges;
    Clinical Advice Service the clinical veterinary advice service made available via our Site in relation to matters relating to such veterinary concerns and specialisms as VTX makes available from time to time;
    Condition a condition of these Terms & Conditions;
    Consumer an individual acting in their personal capacity and not in the course of their trade or profession;
    Courses & Webinars an online course or webinar offered on our Site which can be subscribed to from time to time and the term Course and Webinar shall be construed accordingly;
    Data Protection Legislation
    1. to the extent the UK GDPR applies, the UK GDPR and any other law of the United Kingdom or of a part of the United Kingdom which relates to the protection of personal data;
    2. to the extent the EU GDPR applies, EU GDPR and any other law of the European Union or any member state of the European Union to which the Customer or Provider is subject, which relates to the protection of personal data;
    EU GDPR the General Data Protection Regulation ((EU) 2016/679);
    EU Law the law of the European Union or any member state of the European Union;
    Forum the interactive group discussion forum accessed via your Account to enable discussion and communication between Members;
    Free Basic Account the Account provided by VTX on a free basis which has limited access to Services;
    Free Trial the 5 day free trial period provided as part of certain Membership Plans as described on our Site from time to time;
    Intellectual Property Rights any and all copyrights, moral rights, related rights, patents, supplemental protection certificates, petty patents, utility models, trademarks, trade names, service marks, design rights, database rights, website rights, semi-conductor topography rights, domain name rights, rights in undisclosed information or Confidential Information, rights in get up, goodwill or to sue for passing off, unfair completion rights, and other similar intellectual property rights (whether registered or not) and applications for any such rights as may exist anywhere in the world;
    Member an individual who accesses, receives and uses the Services made available in accordance with the relevant Membership Plan that the Membership Holder has in place from time to time, being either a:

    1. Membership Holder; or
    2. User;

    the term Members shall be construed accordingly;

    Member Account the account created with our Site for the Membership Holder as part of our on-line registration process to subscribe to and access the Services;
    Membership membership to access, receive and use certain Services in accordance with the relevant Membership Plan that the Membership Holder has in place from time to time;
    Membership Holder an individual, firm, company or other legal entity who subscribed to the Membership and who shall be liable to pay the relevant Membership Charges;
    Membership Plan a category of Membership which permits Members and Users (if any) to access and use particular Services as made available by VTX from time to time as part of that Membership Plan and as the same may be varied by VTX from time to time in accordance with these Terms & Conditions;
    Membership Charges the subscription charges payable by the Membership Holder to VTX for their Membership Plan, as may be varied from time to time in accordance with these Terms & Conditions;
    Post any text, image, video, audio or other multimedia content, information or materials submitted to the Forum and/or the Clinical Advice Service;
    Services the online information, articles and digital services made available via our Site, including the Clinical Advice Service, Forum, Courses and Webinars and any other interactive functions, facilities and digital products made available by our Site from time to time;
    User Account an account created for a User (by the creation of login credentials for that User) to enable that User to access and use the Services that are available to the Membership Holder as part of their Membership Plan;
    User an employee, agent, independent contractor or other third party of a Membership Holder;
    Virus anything or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices, and Viruses shall be construed accordingly;
    Year a period of 12 months commencing on the date your Account and/or Membership commences or anniversary therefore as the case may require;
    you the individual accessing and using our Site from time to time, including Members, holders of a Free Basic Account and/or Users (as applicable).
  5. The headings in these Terms & Conditions are for convenience only and shall not affect the interpretation of these Terms & Conditions.
  6. A reference in these Terms & Conditions to:
    1. a person shall include an individual, company, limited liability partnership, corporate firm, partnership, joint venture, association, trusts or unincorporated bodies and associations (whether or not having separate legal personality) and that person’s legal and personal representatives, successors or permitted assigns;
    2. the singular shall include the plural and vice versa and a reference to one gender shall be a reference to the other gender and matter and vice versa;
    3. a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time and such statute or statutory provision shall include any subordinate legalisation made from time to time under that statutory provision;
    4. writing or written excludes fax;
    5. include, including and in particular or anything similar are illustrative only and none of them shall limit the sense of the words preceding or following them and each of them shall be deemed to incorporate the expression without limitation.